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Page 1 - User’s Manual

TEXAS MEMORY SYSTEMS, INC. RamSan-300/320/325 User’s Manual Version 2.1

Page 2

1.6 Performance The RamSan-3xx series solid state disk is the ultimate in performance storage. With up to eight Fibre Channel ports in a 3U pack

Page 3 - Table of Contents

8.1.2 SNMP Trap configuration The RamSan has the ability to send unsolicited messages to managers when it detects a significant event. The SNMP

Page 4

To remove a trap receiver from the list of Trap IPs: • Select “Remove IP address from the trap list” • Select the IP to be removed and press [

Page 5 - Preface

Chapter 9 – System Maintenance Texas Memory Systems designed the RamSan to be easily maintainable. You can update firmware from the web interfac

Page 6 - Revision History

A new window will appear … • Click the “Browse” button to select the patch file. • Click the “Submit File” button. Figure 9-2: Uploading Patch

Page 7 - Chapter 1 – Introduction

The system will begin to update the firmware and provide progress in the patching process: Important: Do not close this window while the system is

Page 8 - 1.4 Non-Volatility

9.3 Hot Swapping Disk Drives The RamSan-320 includes three internal hard disk drives in a RAID configuration. The RamSan-325 includes four inter

Page 9 - 1.5 Configurable Backup

9.4 Batteries The RamSan-320/325 is equipped with three redundant 30-minute Lithium Ion batteries. The batteries are designed to protect the data

Page 10 - 1.6 Performance

Chapter 10 – Troubleshooting The RamSan is a complex system with many redundant features to safeguard your data; however, components can fail. Th

Page 11 - Chapter 2 – Installation

Chapter 11 – Specifications 11.1 Physical Characteristics Rack Mount Size: 3U (5.25”) x 26” deep Weight: up to 90 lbs. Voltage: 90 ~

Page 12

Appendix A – RamSan-3xx Series Replacement Parts Figure A-1 MCP-65 Management Control Processor Figure B-2 FC-65 Dual Channel 2-Gigabit Fibre

Page 13 - 2.4 Rack Mounting

Chapter 2 – Installation 2.1 Electro-Static Discharge Warning Important: Please take full E.S.D. precautions if it is necessary at any time to

Page 14

Figure B-3 Power Supply Module Figure A-5 Memory Blade RamSan-300/320/325 User’s Manual - 106 -

Page 15 - 2.8 System Initialization

Figure A-6 120 Gigabyte Replacement Hard Drive RamSan-300/320/325 User’s Manual - 107 -

Page 16

Appendix B – FCC/Safety Notices Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance cou

Page 17 - Overview

Appendix C – Warranty, Maintenance, Field Service, and Repair Policy BRONZE WARRANTY Equipment purchased from Texas Memory Systems, Inc. (TMS) is

Page 18

shipping container. Once the RMA has been issued, the items must be returned to TMS within thirty (30) days, or else the RMA will be cancelled.

Page 19

OUTSIDE OF WARRANTY Faulty equipment may be returned to the factory for repair up to five years after purchase with appropriate RMA. The customer

Page 20

Appendix D – Serial Port Settings You may connect to the management port with either a DB-9 serial cable or an RJ-45 Ethernet cable. The followin

Page 21

Appendix E – SNMP Trap Definitions The following list provides detailed information about the SNMP v2 notifications (traps) that the RamSan 320/3

Page 22

Name temp-state-notif Description The temperature state has changed Includes Message Temperature State: -1 notImplemented This indicates there

Page 23 - 3.4 SNMP

Name power-state-notif Description The power state has changed Includes Message Power State: -1 notImplemented This indicates there may be an S

Page 24 - Functions

Figure 2-1: RamSan-320/325 Layout RamSan-300/320/325 User’s Manual - 8 -

Page 25

Name battery-state-notif Description The battery state has changed Includes Message Battery State: -1 notImplemented This indicates there may b

Page 26 - 4.1.3 Enable/disable Telnet

Name fan-state-notif Description The fan state has changed Includes Message Fan State: -1 notImplemented This indicates there may be an SNMP re

Page 27

Name array-state-notif Description The disk array state has changed Includes Message Name fc-state-notif Description A fibre channel controll

Page 28

2.4 Rack Mounting The RamSan-3xx series solid state disk is a 3U rack-mountable system. TMS ships the system with the slides and equipment neede

Page 29

Figure 2-3 RamSan Power Supply The power supply includes the following button and indicators: “Power” switch The large black button above the po

Page 30 - 4.2.1 Set Date and Time

AC Voltage indicator light When the power supply is connected to AC power and is operating properly, the indicator light attached to each power sup

Page 31

2. In a RamSan-320/325, the front panel displays “Restoring Data” and cycles between a progress bar and an estimated time until completion. Admini

Page 32

Chapter 3 – Management Tool Overview 3.1 Front Panel Display The Front Panel Display provides a quick and easy way view the RamSan’s status. I

Page 33

↓ The “↓” button scrolls down through the menu. The “↓” button is also used confirm certain commands, as indicated on the display. If the menu

Page 34

3.2 Text Management Interface The RamSan’s management port allows you to manage, configure, and monitor system behavior. You may connect to th

Page 35

Any trademarks or registered trademarks used in this document belong to the companies that own them. Copyright © 20

Page 36

Figure 3-2: Text Management Interface When the user selects some menu items, the program displays sub-menus, as shown in Figure 3-3: Text Managem

Page 37 - 4.4 Power Down Settings

TMS designed some screens to display status information and display data as in Figure 3-4: Text Management Interface Status Screen: Figure 3-4: T

Page 38 - 4.4.2 Automatic shutdown

Some of the sub-menus have a large numbers of items and therefore scroll. In Figure 3-5: Scrolling Sub-Menus, notice to the right of the choices t

Page 39 - 4.5.1 Via the Web Interface

Figure 3-6: Web Management Interface 3.4 SNMP RamSans support the Simple Network Management Protocol (SNMP), which is the dominant network mana

Page 40 - 4.5.2 Via Text Management

Chapter 4 – Administration Functions 4.1 Security The RamSan has several features that allow the administrator to control system access, includi

Page 41

Via Web Interface To change the administrator password via the web interface: • Click on the “Management Control Processor” graphic • Click the “

Page 42

Via Text Management To change the administrator password via Text Management Interface: • From the Telnet Main Menu, select “Management setup” •

Page 43 - Restore/Synchronize Progress

Via Web Management To enable/disable Telnet via the web interface: • Click on the “Management Control Processor” graphic • Click on the “Network”

Page 44 - Status

Via Text Management • From the Telnet Main Menu, select “Management setup” • Select “Enable/Disable Telnet.” If Telnet is currently enabled, yo

Page 45 - Fibre Channel Performance

4.1.4 Enable/disable Web Interface The system allows the administrator to disable Web access to prevent users from accessing the system through th

Page 46 - LED Performance Monitoring

Table of Contents Preface ...1 Docume

Page 47 - 5.1.2 Identifying a RamSan

4.2 Configuring System Date and Time The RamSan uses the system date and time to update the event log. This feature aids in troubleshooting. 4.2

Page 48 - 5.1.3 Viewing System Uptime

Via Text Management To change the system time via Text Management Interface: • From the Telnet Main Menu, select “Management setup” • Select “Set

Page 49

• Displays a list of the current IP configuration, hostname, IP address, subnet mask, gateway address (if applicable), and hardware Ethernet addre

Page 50 - 5.1.4 Viewing System Health

Talk to your network administrator for the proper IP assignment type. The default factory setting is DHCP. Use the “Select” button to select the

Page 51

After confirming the new IP assignment mode, the display indicates “Shutting Down Network…” followed by a success or failure message. Then, the di

Page 52 - Management Control Processor

4.3.2 Configuring Ethernet Settings via Web Management Interface To setup the Ethernet via the Web Management Interface: • Click the “Management

Page 53 - Power Supplies

4.3.3 Configuring Ethernet settings via Text Management Interface • From the Telnet Main Menu, select “Management setup” • Select “Configure Eth

Page 54

To set the hostname: • Select “Select hostname” • Enter the hostname and press [ENTER] • When all Ethernet setup is complete, select “Save cha

Page 55 - “Error”

Now, the front panel display indicates that the system is powering off. Depending on the system mode and the size of memory, this procedure may ta

Page 56

4.5 Installing New Feature Licenses The RamSan allows the administrator to add license keys as new features become available. 4.5.1 Via the Web

Page 57

Chapter 8 – SNMP Configuration... 93 8.1 Enabling SNMP settings ...

Page 58

4.5.2 Via Text Management To add a new feature license via the Text Management Interface: • From the Telnet Main Menu, select “Management setup”

Page 59 - 5.2 Statistics

4.6.1 Download Configuration Settings Via the Web Interface To download the configuration settings via the Web Interface: • Click on the “Manage

Page 60

4.6.2 Upload Configuration Settings Via the Web Interface To upload the configuration settings via the Web Interface: • Click on the “Management

Page 61

Chapter 5 – Monitoring Functions 5.1 Viewing System health and status The RamSan makes it possible to view system health variables in a variety

Page 62

Status The following status levels are possible: “GOOD” This is normal operation. “WARNING” Indicates that the RamSan has detected a system wa

Page 63 - 5.2.3 Viewing Transfer Size

Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance: From the front panel main menu, select “Act

Page 64

LED Performance Monitoring If your system is equipped with front panel LEDs, you can also view bandwidth and IOPS: From the front panel main men

Page 65

5.1.2 Identifying a RamSan When you have more than one RamSan, the “Identify Device” feature helps you to physically locate which RamSan you are m

Page 66

5.1.3 Viewing System Uptime The system uptime provides information about how long the system has been powered on. Via Web Interface To view the

Page 67 - 5.3 Logs

Via Text Management To view the system uptime via Text Management Interface: • From the Telnet Main Menu, select “Health and Status” The system

Page 68

Preface Document Overview This document provides operating procedures for the RamSan-300/320/325. It covers installation, management, and troubles

Page 69

5.1.4 Viewing System Health The system health allows the user to monitor vital system health statistics, such as general state information, voltag

Page 70 - FC Port FC Port

Batteries (Not displayed for the RamSan-300) • Click on the “Batteries” graphic • Click on the “General Info” tab Figure 5-5: Battery Status vi

Page 71

Management Control Processor To view the MCP status via web interface: • Click on the “Management Control Processor” graphic • Click on the “Gene

Page 72 - 6.2 Adding LUNs

Power Supplies • Click on the “Power Supply” graphic • Click on the “General Info” tab Figure 5-7: Power Supply Status via Web Interface RamSa

Page 73 - 6.2.2 Via Text Management

Fans • Click on the “Fans” graphic • Click on the “General Info” tab Figure 5-8: Fans Status via Web interface RamSan-300/320/325 User’s Manua

Page 74 - 6.3.1 Via the Web Interface

Via Text Management • From the Telnet Main Menu, select “Health and Status” • Select “View system monitor” Figure 5-9: Text Management Interfac

Page 75 - Channel Controller

Figure 5-10: Text Management Interface System Health Details By pressing the “V” key while on the System Health Status screen, the system will di

Page 76 - 6.4.1 Via Web Interface

5.1.5 Viewing Detailed Fibre Channel Controller Status Via Web Interface The Web interface allows you to view all of the fibre channel information

Page 77 - 6.4.2 Via Text Management

Via Text Management • From the Telnet Main Menu, select “Health and Status” • Select “View Controller Status” Figure 5-12: Fibre Channel Contro

Page 78

5.2 Statistics The storage administrator can monitor important statistics that define the level of system performance through the various managem

Page 79 - 6.5 Changing LUN Numbers

Revision History The following table describes revisions to this document: Version Comments Date Firmware 1.0 Initial release 08/15/2003 1.1 A

Page 80 - 6.6 Resizing LUNs

fibre channel controller in the system. It also displays a total across all of the FCs present. Figure 5-14: IO/sec Summary RamSan-300/320/3

Page 81 - 6.7 Managing Access Lists

5.2.2 Viewing Bandwidth Summary Via Web Interface To view the bandwidth statistics via the web interface: • Click on one of the “Fibre Channel”

Page 82

Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Menu, select “Health and Status” • Select

Page 83

5.2.3 Viewing Transfer Size View the transfer size to monitor how the file system is processing your data. This information can be used understan

Page 84 - 6.8 Deleting LUNs

Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Menu, select “Health and Status” • Select

Page 85 - 6.9 Setting Backup Mode

5.2.4 Viewing Queue Depth Summary Use the outstanding queue depth summary to analyze the utilization of the RamSan’s resources. If the queue dept

Page 86

Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Menu, select “Health and Status” • Select

Page 87 - 6.10 Initializing LUNs

5.2.5 Viewing Controller Details Via Text Management To view the controller details via Text Management Interface: • From the Telnet Main Menu,

Page 88 - Controller Configuration

Via Text Management To view the system event log or support log via Text Management Interface: • From the Telnet Main Menu, select “Log Files” •

Page 89

5.3.4 Configuring Remote Logging The RamSan is capable of sending log messages to a remote log using standard RFC 3164 BSD Syslog Protocol message

Page 90 - Primary (Active)

Chapter 1 – Introduction 1.1 Overview The RamSan-3xx series solid-state disk uses SDRAM (memory) as its primary storage. This technology enabl

Page 91

Chapter 6 – LUN Configuration The extremely versatile RamSan-3xx series supports a variety of configurations and access control methods. LUN co

Page 92

6.1 A Example LUN Configuration This section summarizes how to change the system memory configuration from the default factory configuration to a

Page 93

6.2 Adding LUNs The RamSan allows the administrator to add LUNs through the Text Management Interface and the web interface. 6.2.1 Via Web Inter

Page 94

6.2.2 Via Text Management To add LUN(s) via the Text Management Interface: • From the Telnet Main Menu, select “LUN Setup” • Select “Add LUN(s)”

Page 95

6.3 Viewing LUN Status / LUN Map To help you visualize the setup of the system LUNs, TMS provides a LUN map in the Text Management Interface and

Page 96

To view the LUNs available to a particular Fibre Channel Controller: • Click on the “Fibre Channel Controller” graphic. • Click on the “Available

Page 97 - 8.1 Enabling SNMP settings

6.3.2 Via Text Management To view the LUN map via Text Management Interface: • From the Telnet Main Menu, select “LUN Setup” • Select “Print det

Page 98

6.4.2 Via Text Management Linking Fibre Channel Controllers • From the Telnet Main Menu, select “LUN Setup” • Select “Link/unlink fibre channel

Page 99

Unlinking Fibre Channel Ports from LUN To unlink a LUN from an FC controller: • From the Telnet Main Menu, select “LUN Setup” • Select “Link/un

Page 100 - Via Text Management

6.5 Changing LUN Numbers The configuration utilities allow you to change the LUN numbers. 6.5.1 Via Web Interface To change LUN numbers via th

Page 101 - Via Web Management

1.2 System Components The system components for the RamSan-300 include: • Main system memory ranging from 16 to 64 Gigabytes (300/320) • Main

Page 102 - Via Web Interface

6.6 Resizing LUNs The Text Management Interface makes it possible to change the LUN sizes. The configuration utilities allow you to both increas

Page 103

6.7 Managing Access Lists The Text Management Interface provides the ability to create access lists for individual Fibre Channel ports. This all

Page 104

Adding Access Lists To add a worldwide port name to a LUN access list: • Select LUN (See instructions in Section 6.5 ) • From the Telnet Main M

Page 105 - Warning:

Setting SCSI device identifiers This allows a user to set an SCSI device identifier between 1 and 255. • From the Telnet Main Menu, select “LUN

Page 106 - 9.4 Batteries

6.8 Deleting LUNs The Text Management Interface and web interface allow the administrator to delete LUNs. 6.8.1 Via Web Interface To delete LUN

Page 107 - Chapter 10 – Troubleshooting

6.8.2 Via Text Management To delete LUNs via the Text Management Interface: • From the Telnet Main Menu, select “LUN Setup” • Select “Delete LUN

Page 108 - Chapter 11 – Specifications

6.9.1 Via Web Interface To set the LUN’s backup mode via the Web Management Interface: • Click on the “Management Control Processor” graphic. •

Page 109 - Replacement Parts

Volatile mode (optional) This operational mode disables the backup functionality for the LUN making it completely volatile. In the case of system

Page 110 - Figure A-5 Memory Blade

Chapter 7 – Fibre Channel Controller Configuration The RamSan allows the user to select the topology, link speed, and failover options for the Fi

Page 111

Via Text Management • From the Telnet Main Menu, select “Controller setup” • Select “Select controller” • Choose a controller from the sub-menu

Page 112

failure occurs, the RamSan-320/325 contains redundant batteries. When fully functional and fully charged, the batteries are able to provide at leas

Page 113 - Repair Policy

Figure 7-3: Auto-Detect Error For more information regarding the settings appropriate for your application, please consult your fibre channel adm

Page 114

Primary (Active, Secondary is X) This state is identical to “Primary (Active)” state with one important difference: the administrator has selected

Page 115 - OUTSIDE OF WARRANTY

the administrator resets this controller back to “Primary (Active)” state result in errors because the drives appear to have been removed. TMS doe

Page 116

Via Text Management To view or change the state via the Text Management Interface: • From the Telnet Main Menu, select “Controller setup” Fig

Page 117 - Definitions

7.3 Resetting a Fibre Channel Controller The system allows you to reset a fibre channel controller in the unlikely situation that a fibre channel

Page 118

7.4 Clearing Fibre Channel Controller Statistics The system allows you to clear fibre channel controller statistics in order to resolve system wa

Page 119

To view the fibre channel console through the Text Management Interface: • From the Telnet Main Menu, select “Health and status” • Select “Advanc

Page 120

Chapter 8 – SNMP Configuration 8.1 Enabling SNMP settings RamSans support the Simple Network Management Protocol (SNMP), which is the dominant n

Page 121

Table 1 describes the SNMP default configuration: Feature: Default Setting: SNMP Community Strings: Read: Read Read/Write: ReadWrite Syste

Page 122

To change the system location: • Select “Change the system location” • Enter the system location and press [ENTER] To change the system contac

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